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A couple sessions stand out to me from Saturday at the IA summit. No actually, I guess one was on Saturday and one was on Sunday. They are starting to blend together in my mind. One was two Australian dudes who I'd been noticing the entire weekend because of their awesome hats. They were like Indiana Jones hats, fedoras with broad brims, and these two guys were the only people at the conference wearing hats. Until Crawford came, but that's a later story. Their names were Paris Buttfield-Addison and Jon Manning, and their workshop was called "Clutter is King." It was all about how people do not live in these pristine environments we tend to design for, nor do they particularly want the "paperless office" the so-called tech visionaries have been heralding for years. They researched hundreds of people about their office organization habits and came to some realizations. We like our clutter, our mess. It works for us. It reminds us of things we need to do and sparks innovation as "unrelated" things are juxtaposed in our field of vision. With few exceptions, those who take great pains to organize their working office documents into highly-structured systems are more stressed and less productive. Often we try to force ourselves to organize in a way that is unnatural to us and really all it does is create more work for ourselves.
Steve Jobs, Apple CEO, in his natural habitat - Diana Walker |
They then applied these observations to how we design digital spaces.